Student Refunds

Students may be eligible for a refund when financial aid, private loan funds or direct payments (or any combination) credited to their term bill exceed the actual charges due. For students who have Title IV financial aid, their aid will be applied to the term bill to cover the semester tuition and fee charges after the completion of all required paperwork for the award package. Title IV Financial Aid recipients entitled to receive a refund of the credit balance on their student account will have their refund processed on the first day of class of the program in which they are enrolled. All other refunds are processed for students following the add/drop period. We encourage all students to set up direct deposit to receive refunds faster.

direct deposit

Rutgers University utilizes the services of Nelnet to electronically deposit student refunds directly into the checking or savings bank account provided. This service is highly secure and utilizes SSL encryption, so your information remains safe and private.

Students can set up direct deposit for their refunds online via Nelnet. Instructions for how to register for direct deposit can be found here.

Note:  All PLUS loan credit balances that are refunded to the parent borrower will be mailed by paper check to the parent's address listed on the PLUS loan application.

paper check By Mail

Students who decide not to sign up for direct deposit will have their refund checks mailed to their permanent home address on file. Please note that checks are mailed by default.  It is crucial for students to make sure they always have their current address on file. Students will risk having their refund checks returned or lost if their address is not valid.